guessr Casino & Sportsbook Terms

We at guessr operate an online gaming and sportsbook platform serving members in supported jurisdictions. Our terms set out the conditions under which we provide access to our platform, games, and services. By opening an account on guessr, you agree to these terms and our privacy policy.

This document covers account opening, deposits and withdrawals, promotion eligibility, user responsibilities, and dispute resolution. We keep our terms transparent so you understand your rights and obligations when using guessr. If you have questions about any section, our support team is available via live chat, email, and in-app help during business hours.

Our services are available only where local law permits. You are responsible for verifying that your access and use of guessr comply with your own jurisdiction's law.

Account Opening and Verification on guessr

To open an account on guessr, you must be of legal age in your jurisdiction and not restricted from using online gaming services. When you register, we collect your email address, personal details, and payment method. We undertake to keep this information secure and use it only to operate your account, process deposits and withdrawals, and comply with regulatory requirements.

Our account verification (KYC) process requires you to upload a valid ID and proof of address. We review these documents to confirm your identity and prevent fraud. Verification typically takes a few business days. We may request additional documents if we cannot confirm your details from your initial submission. Once verified, you unlock access to all guessr games, promotions, and withdrawal features.

Your account is personal to you. You are responsible for protecting your login credentials and not sharing your account with others. If you suspect unauthorized access, contact our support team immediately. We will help you secure your account and investigate any suspicious activity.

Deposits and Withdrawals

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits appear in your account balance within minutes of confirmation by the payment provider. Deposit amounts are at your discretion; we do not impose mandatory minimums, though some payment methods may have their own limits.

Withdrawals on guessr are processed to the same payment method used for your deposit. To withdraw, log in to your account, navigate to Withdrawal, enter your amount, and confirm. We process withdrawal requests subject to account verification and compliance checks. Standard withdrawal timelines vary by payment method; our support team can provide specific windows for your region and chosen method.

We undertake to process withdrawal requests within our published timelines, subject to verification windows and fraud checks. If a withdrawal is delayed or rejected, our support team will explain the reason and guide you through any required steps. Rejected withdrawals are credited back to your account balance.

Promotions and Bonus Terms on guessr

Our welcome offer provides an attractive bonus for new members after their first deposit. The exact bonus structure varies by deposit method and account region; specific terms are displayed during the deposit flow. To claim the welcome offer, you must complete account verification (KYC) within the promotion window. Once verified, the bonus is credited to your account and can be used to play games on guessr.

Our referral program rewards you and your referred friends when they join guessr and meet activity thresholds. When your friend signs up using your unique referral link and completes their first deposit, both accounts become eligible for referral bonuses. The bonus is credited within a few days of your friend meeting the activity requirement. Referral rewards are subject to terms; review the full referral policy in your account settings.

Promotion bonuses and cashback are provided as complimentary credits to your account. We do not guarantee any specific return or profit from promotional offers. Bonuses are subject to forfeiture if your account is closed, if you breach these terms, or if a promotion window closes before you claim the offer. Specific promotion terms are published in your account dashboard and via email before each promotion begins.

Welcome offer

One-time bonus for new members after first deposit; credited after KYC verification.

Weekly cashback

Percentage of net weekly activity credited Monday mornings; rate depends on tier.

Referral bonus

Reward for inviting friends who join and meet activity thresholds on guessr.

Tier progression

Monthly rank-based rewards unlocked by cumulative activity; resets each month on guessr.

Our guessr Policy and Dispute Resolution

Acceptable Use and Account Suspension

We at guessr reserve the right to suspend or close accounts that violate our terms or pose a risk to platform security. Violations include but are not limited to: using guessr services in jurisdictions where they are prohibited by law, account sharing, collusion to manipulate games, money laundering, or providing false information during registration or verification.

If we suspend your account, we will notify you via email and explain the reason. You may contact our support team to dispute the suspension or provide additional information. Account closures due to term violations may result in forfeiture of your account balance and any unclaimed bonuses.

Liability and Dispute Resolution on guessr

We operate guessr in accordance with applicable laws in supported jurisdictions. Any disputes between you and guessr regarding account activity, bonuses, or withdrawals are subject to our dispute resolution process. To initiate a dispute, contact our support team with your account email, a description of the issue, and any supporting evidence (screenshots, transaction IDs, correspondence).

Our support team will investigate your dispute within standard response windows. If we determine a breach of our terms has occurred, we will take corrective action, which may include crediting your account, reversing a transaction, or closing your account. Decisions made by our support team during dispute resolution are final unless you provide new evidence that changes the investigation outcome.

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of guessr. We do not guarantee uninterrupted access to our platform or specific game availability. We provide services on an "as-is" basis and undertake standard security practices to protect your data and transactions.

Jurisdiction and Compliance Notice

Our services on guessr are available only where local law permits. Members in Jakarta, Surabaya, Bandung, Medan, and Semarang are responsible for verifying that their use complies with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online gaming is prohibited by law.

We comply with anti-money-laundering regulations and may request additional documentation from you to verify the source of your funds. We may freeze or close accounts if we detect suspicious activity or if we are required to do so by regulatory authorities. You agree to cooperate fully with any such requests.

These terms are governed by the laws of the jurisdiction in which guessr operates. You agree to resolve any disputes through our support team and dispute resolution process before pursuing legal action. For further clarification on any term, contact our support team via live chat, email, or in-app help during business hours.

Related guides